Your privacy matters to us. This policy explains exactly what personal data iqjili collects, why we collect it, how we use it, and the rights you have over your own information as a player in the Philippines.
Summary: iqjili collects personal data that is necessary to operate a licensed online gaming platform — account registration details, identity verification documents, transaction records, and platform usage data. We do not sell your personal data to third parties. We share data only where required by law, for payment processing, or with service providers who help us run the platform under strict confidentiality obligations. You have the right to access, correct, and request deletion of your data at any time.
This Privacy Policy ("Policy") describes how iqjili ("iqjili," "we," "us," or "our") collects, uses, stores, and discloses personal information about individuals ("you," "your," or "User") who access or use the iqjili website, mobile application, and associated gaming services (collectively, the "Platform").
iqjili is committed to protecting the privacy and personal data of all users, particularly those based in the Philippines. This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
By registering an account on iqjili or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.
This Policy should be read alongside the iqjili Terms & Conditions, which govern your overall use of the Platform and are incorporated herein by reference.
iqjili collects personal data that falls into the following categories. We collect only what is necessary for the purposes described in this Policy.
iqjili collects personal data through the following channels:
iqjili uses the personal data we collect for the following purposes:
| PURPOSE | DATA USED | BASIS |
|---|---|---|
| Account registration & management | Identity, contact data | Contract performance |
| Age & identity verification (KYC) | Identity, government ID | Legal obligation |
| Processing deposits & withdrawals | Financial data | Contract performance |
| Fraud prevention & AML compliance | Identity, financial, technical | Legal obligation |
| Platform security & access control | Technical data | Legitimate interest |
| Responsible gaming monitoring | Gaming & behavioral data | Legal obligation |
| Customer support | Identity, contact, gaming data | Contract performance |
| Promotional communications | Contact data | Consent |
| Platform analytics & improvement | Technical, gaming data | Legitimate interest |
iqjili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), iqjili processes your personal data on the following legal bases:
We do not sell your personal data. iqjili does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.
iqjili may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:
We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting and infrastructure providers, customer support platform operators, and fraud detection and AML screening services.
iqjili may disclose personal data to regulatory bodies, law enforcement agencies, or other government authorities where required by applicable law, court order, or regulatory directive. This includes disclosures required under Philippine anti-money laundering legislation and gaming regulations.
Where a player has requested self-exclusion or has been identified as a problem gambler, iqjili may share relevant data with responsible gaming networks or other licensed gaming operators to enforce exclusion orders across multiple platforms, in accordance with applicable regulatory requirements.
In the event of a merger, acquisition, restructuring, or sale of all or part of iqjili's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
iqjili uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. Cookies help us recognize returning users, maintain session security, and understand how the Platform is used.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. iqjili does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.
iqjili retains personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| DATA CATEGORY | RETENTION PERIOD | REASON |
|---|---|---|
| Account & identity data | 5 years after account closure | AML & regulatory compliance |
| Financial transaction records | 7 years | Tax & financial reporting obligations |
| KYC verification documents | 5 years after account closure | Regulatory requirement |
| Game session logs | 2 years | Dispute resolution & auditing |
| Customer support records | 3 years | Service quality & dispute resolution |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of consent |
| Technical & security logs | 12 months | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with iqjili's data destruction procedures. Where data must be retained beyond the standard period due to an ongoing legal dispute or regulatory investigation, it will be retained until the matter is resolved.
iqjili implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes the following controls:
Security Notice: While iqjili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your iqjili login credentials confidential. If you suspect unauthorized access to your account, contact iqjili support immediately via the live chat or support email.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, iqjili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected users without undue delay, in accordance with the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by iqjili. To exercise any of these rights, contact our Data Protection Officer at the address provided in Section 14.
Request a copy of the personal data iqjili holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your iqjili account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Withdraw consent for consent-based processing (e.g., marketing communications) at any time without affecting prior lawful processing.
iqjili will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no fee for exercising your rights, unless requests are manifestly unfounded or excessive.
If you are not satisfied with iqjili's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Strict Age Restriction: The iqjili Platform is strictly for individuals aged 21 years and above. iqjili does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately terminate the associated account, delete all related personal data, and report the matter to the appropriate authorities where required.
If you are a parent or guardian and believe that a minor has registered an account on iqjili or provided personal data to us, please contact our support team immediately. We will investigate and take appropriate action within 48 hours of receiving your report.
The iqjili Platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank) that you interact with during the deposit or withdrawal process. When you access a third-party service, you leave the iqjili Platform and are subject to that third party's own privacy policy and terms of service.
iqjili is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your iqjili account. This Policy applies solely to data collected and processed by iqjili on the iqjili Platform.
iqjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or an in-platform notification at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how iqjili protects your personal data. Your continued use of the Platform after any amendment takes effect constitutes your acceptance of the revised Policy.
For significant changes that affect the legal basis on which we process your data or that materially expand our use of your personal information, we will seek fresh consent where required by the Data Privacy Act of 2012.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact iqjili's Data Protection Officer through the following channels:
For data rights requests, please include your full name, registered email address, and a clear description of your request. This helps us locate your records and respond accurately. Contact our DPO at [email protected] for all privacy-related matters.
For general support inquiries unrelated to data privacy, please use [email protected] or the 24/7 live chat available on the Platform.
All data transmitted between your device and iqjili is protected by TLS 1.3 encryption. Your passwords are hashed using bcrypt and payment details are tokenized — your sensitive financial data is never stored in plaintext on our servers.
iqjili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process payments, and keep the platform secure — nothing more.
iqjili's data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012. Filipino players have clear rights over their personal data, and iqjili is committed to honoring every one of those rights promptly and transparently.
We tell you exactly what data we collect, why we collect it, who we share it with, and how long we keep it. No hidden data practices, no vague language. If you ever want to know what iqjili holds about you, just ask — we'll respond within 30 days.
Access, correct, delete, or export your personal data at any time. Withdraw marketing consent with a single click. Request account closure and data deletion whenever you choose. Your data rights are real and iqjili makes them easy to exercise.
iqjili has a designated Data Protection Officer (DPO) responsible for overseeing all data privacy matters. Reach the DPO directly at [email protected] for any privacy concern, data rights request, or breach report.
Your personal data is protected, your rights are respected, and your privacy is our priority. Join thousands of Filipino players who trust iqjili for a secure, fair, and responsible gaming experience.
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